
Frequently Asked Questions
Shipping
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For small and medium paintings, up to 35 cm or 13.7 inches on the longest side, shipping is free; it is our gift to you. Small and medium paintings are shipped by Canada Post in a secure packaging including a box.
For larger paintings, shipping charges apply, ranging from $45.00 to $75.00 or more for Canada, and starting around $120 for the United-States. The paintings can be shipped by Canada Post, Purolator or FedEX. Larger pieces may be shipped stretched and in the same secured packaging, or taken off the stretchers and rolled up in a tube. The customer will have both options.
Shipping Options and costs for larger paintings: We provide three shipping options for customers to choose from: Express, Medium, and Slow. Each option will be documented with an explanation of the delivery timeframe. Once the customer has chosen the shipping option, a PayPal invoice will be issued separately for the cost of the shipping.
For more details, please contact me at: info@zivaya-art.com
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The shipping costs will be calculated according to the destination, as well as the size and the weight of the piece + the packaging. Small to medium pieces will be shipped in secured packaging including a box. Larger pieces may be shipped stretched and in the same secured packaging or taken off the stretchers and rolled up in a tube. You will have both options.
We will search for the best possible options in terms or reliability and price. Once we have a few options, we will discuss them with you for your final approval.
For more details, please contact me at: info@zivaya-art.com